Data Protection and Privacy Policy

Our Data Protection & Privacy Policy


All our patients are asked to provide contact details and medical information at their first consultation. The information we hold includes the following:

Contact Information:

  • Title
  • First Name & Surname
  • Home/Mobile Phone Number
  • Home Address
  • Email Address
  • Emergency Contact Details
  • GP Contact Details

Medical Information

  • Date of Birth
  • Marital Status
  • Occupation
  • Sex
  • Number of Children
  • Health Concerns / Medical History
  • Medicines / Supplements Currently Taken
  • Allergies
  • Other Treatments Being Received

You can see the all the information that we ask for in our Patient Intake Form.  (This can be linked with this form which is at the bottom of Methods)


Your contact information will be used to stay in touch with you regarding your treatment. If you wish for herbal medicine to be delivered to you, your contact details will be passed to my suppliers in order to fulfil your order.


Your medical information will be used as part of your diagnosis and treatment plan and will be kept in your medical record. This information will not be shared with other companies unless you give your permission to do so.


All healthcare professionals and staff must comply with the requirements of the Data Protection Act 1998 and the EU’s General Data Protection Regulation. This covers the collection, storage, processing and disclosure of your personal information. Your information is strictly private and confidential.

Your confidential information is used and viewed only by healthcare professionals and staff associated with the running of this clinic and only where necessary for your treatment. Communication with another healthcare professional outside of the clinic will not happen without your consent or unless required by law.


Your medical records will be kept for 10 years since your last visit. After this your contact and medical information will be destroyed. Your information is stored on computers that have limited access measures via usernames and passwords. Biometrics are used where possible. When transmitted digitally, your information is encrypted during both storage and transmission using a minimum of 128-bit key encryption. Payment information is not stored.

Body Fix Therapies operates (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using the Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, e-mail and phone number.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site.

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this information.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we believe will be of interest to you.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

The cookies used on our website are grouped into the following categories.

The below list details the cookies used in our website.

cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

More information about cookies

You can learn more about cookies and the following third-party websites:

Who has access to your data?

We will never sell your data to another company or individual.  Your data is only used for our records and to serve you better. To this end some of your data may also be stored by Mail Chimp, Google or our web developer Scraggly Cow.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data Breech

In the unlikely event of a data breech we will undertake to inform you as soon as possible to reduce any impact to its minimum.

What if you choose to move to another company?

In this case we will simply delete your personal records from our system, allowing you to setup a new contract with any company you choose.

Changes to This Privacy Policy

This Privacy Policy is effective as of 06 February 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Privacy Policies of companies that I work with

Contact me

To contact me about your data, remove your consent or to request that your data is destroyed please email me at